Thejendra Sreenivas
Thejendra BS is an IT manager and author of Practical IT Service Management – A Concise Guide for Busy Executives (based on ITIL v3).Visit <a href="http://www.thejendra.com" title="http://www.thejendra.com" target="_blank">http://www.thejendra.com</a> to buy this extremely popular book used by nearly seven thousand organizations worldwide to understand how to successfully implement ITIL.



