Mark D. Rametta holds several professional certifications(MCSA 2000,MCSE 2000,CCNA,CCNP,SCSA 7.0,A+) and is the Senior Network Engineer for a governmental organization. Mark offers free computer tech support,great freebies,and advice at his free website <a href="http://www.computer-info-angels.com" title="http://www.computer-info-angels.com" target="_blank">http://www.computer-info-angels.com</a>