Richard Hill is a director of E-CRM Solutions and has spent many years in senior direct and interactive marketing roles. E-CRM provides EBusiness, ECommerce and Emarketing and ECRM. <a href="http://www.e-crm.co.uk/profile/message171007.html" title="http://www.e-crm.co.uk/profile/message171007.html" target="_blank">http://www.e-crm.co.uk/profile/message171007.html</a>